ConsumerX Retail 

ConsumerX Retail is a retail consultancy focused on the nexus of consumer behavior, technology and creativity. We provide insight, strategy and planning services across the worlds of online and offline retail. Specialties include:
digital & mobile merchandising, digital signage, retail and marketing strategy, customer journey mapping, consumer experience design, core positioning and translating business strategy into design strategy.

I was quoted recently in The Columbus Dispatch about Abercrombie & Fitch's new store prototype.

The redesign is definitely an improvement ove...

The debut of a new store prototype as a way of signaling a significant change in direction seems oddly outdated. Abercrombie & Fitch surely...

The benefit of all this technology and the services that go along with it, is to make our retail operations work better for staff and custom...

#NRF17: Focus on People, Cognitive Retail, Bundled Tech, Localization & Personalization

AmazonGo is nothing less than a game changer. Not because of the reduction of friction at the checkout. That is awesome and one of the reaso...

Macy's click and collect, Easton Town Center, Columbus, Ohio

What Works: Screens doing what they do best: capturing the attention of customer...

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Led by
Chuck Palmer, ConsumerX is focused on understanding and developing ideal retail experiences.
Contact us now

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ConsumerXretail | 400 West Rich Street | Columbus, Ohio 43215 |
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