The new DSW lab store contains what appears to be a Nike pop-up shop. Nike visual merchandising at pop-up shop inside DSW. Nike orange Christmas Tree at pop-up shop at DSW. Nike product shelving at pop-up shop at DSW. #nike #dsw #shoes #retail #innovation

The benefit of all this technology and the services that go along with it, is to make our retail operations work better for staff and customers. We can see how stores won’t be so cookie cutter and defined simply by their transactional data. We may even be seeing the advent of customers’ personal preferences defining how retailers and brands localize their stores, merchandise assortment and associated services. IBM used the notion of bringing web-like digital merchandising t

#NRF17: Focus on People, Cognitive Retail, Bundled Tech, Localization & Personalization

AmazonGo is nothing less than a game changer. Not because of the reduction of friction at the checkout. That is awesome and one of the reasons consumers will try it, sign in to the app (see Uber) and come back. It’s sort of a red herring. The game changing and far reaching implications are in this statement: “computer vision, deep learning algorithms and sensor fusion.” This is not one functional technology, it is a combination working in concert to get Amazon what they want:

Social media has similarities to, but is not the same as shopping with others in a social way. The content and context of social media in its present form is way up the purchase funnel; disassociated from the notion of purchase. A product or brand's presence in social media serves to perhaps influence and maybe inspire, which puts it squarely in an old advertising model. Not much social, really, about that. Do I attribute higher value to a product because my friends are credi

We find ourselves again considering the state of retail and predictions of its demise. This time around, it's hard to not think all hell is breaking loose. We are at an inflection point. We are in flux. The social, political and economic forces that bear down on each of us (and in aggregate–millennials, boomers, etc.) are resulting in fragmentation like we’ve never seen before. This is exposing attitudes and behaviors that can seem puzzling. I expect there is nothing predicta