ConsumerX Retail 

ConsumerX Retail is a retail consultancy focused on the nexus of consumer behavior, technology and creativity. We provide insight, strategy and planning services across the worlds of online and offline retail. Specialties include:
digital & mobile merchandising, digital signage, retail and marketing strategy, customer journey mapping, consumer experience design, core positioning and translating business strategy into design strategy.

AmazonGo is nothing less than a game changer. Not because of the reduction of friction at the checkout. That is awesome and one of the reaso...

Content strategy and development are key for immersive retail.

Marshall McLuhan, the academic who pioneered the study of media culture, famou...

The anatomy of a digital merchandising system

You might think of dynamic visual merchandising (DynamicVM) as just screens on a wall: somethin...

Microsoft Flagship Store, Fifth Avenue, New York

What Works: Volume, volume, volume! As the primary visual merchandising tool, the large arra...

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Led by
Chuck Palmer, ConsumerX is focused on understanding and developing ideal retail experiences.
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ConsumerXretail | 400 West Rich Street | Columbus, Ohio 43215 |
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