ConsumerX Retail 

ConsumerX Retail is a retail consultancy focused on the nexus of consumer behavior, technology and creativity. We provide insight, strategy and planning services across the worlds of online and offline retail. Specialties include:
digital & mobile merchandising, digital signage, retail and marketing strategy, customer journey mapping, consumer experience design, core positioning and translating business strategy into design strategy.

Types of In-Store, Consumer-Facing Networks

One hundred and thirty-three years ago, Emile Zola used the new retail format – the department st...

Apple, Union Square, San Francisco

Couresy of Apple, Cupertino, CA

What Works: That screen! It acts as a beacon to draw in tourists and local...

Microsoft Flagship Store, Fifth Avenue, New York

What Works: Volume, volume, volume! As the primary visual merchandising tool, the large arra...

American Eagle Outfitters, Times Square, New York

What Works: Form, presence, motion. In a sea of bright lights, the sculptural form of this...

Nordstrom Beauty Concierge, Seattle

Nordstrom interactive concierge / Courtesy JohnRyan, Inc

What Works: An engaging experience in an open-...

Verizon Device Wall, Mall of America, Bloomington, Minn.

Verizon Wireless Destination Store, Mall of America, Bloomington, Minn. 

What Works:...

Rebecca Minkoff, SoHo, New York

Courtesy of Rebecca Minkoff, New York

What Works: Rebecca Minkoff has built her brand squarely with the custom...

We are in the early days of a tectonic shift in retail. Consumers are harder than ever to understand. The role of the store is in flux, and...

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Led by
Chuck Palmer, ConsumerX is focused on understanding and developing ideal retail experiences.
Contact us now

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ConsumerXretail | 400 West Rich Street | Columbus, Ohio 43215 |
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