ConsumerX Retail 

ConsumerX Retail is a retail consultancy focused on the nexus of consumer behavior, technology and creativity. We provide insight, strategy and planning services across the worlds of online and offline retail. Specialties include:
digital & mobile merchandising, digital signage, retail and marketing strategy, customer journey mapping, consumer experience design, core positioning and translating business strategy into design strategy.

The debut of a new store prototype as a way of signaling a significant change in direction seems oddly outdated. Abercrombie & Fitch surely...

The benefit of all this technology and the services that go along with it, is to make our retail operations work better for staff and custom...

#NRF17: Focus on People, Cognitive Retail, Bundled Tech, Localization & Personalization

Content strategy and development are key for immersive retail.

Marshall McLuhan, the academic who pioneered the study of media culture, famou...

The anatomy of a digital merchandising system

You might think of dynamic visual merchandising (DynamicVM) as just screens on a wall: somethin...

Types of In-Store, Consumer-Facing Networks

One hundred and thirty-three years ago, Emile Zola used the new retail format – the department st...

American Eagle Outfitters, Times Square, New York

What Works: Form, presence, motion. In a sea of bright lights, the sculptural form of this...

Rebecca Minkoff, SoHo, New York

Courtesy of Rebecca Minkoff, New York

What Works: Rebecca Minkoff has built her brand squarely with the custom...

We are in the early days of a tectonic shift in retail. Consumers are harder than ever to understand. The role of the store is in flux, and...

We find ourselves again considering the state of retail and predictions of its demise. This time around, it's hard to not think all hell is...

Please reload

Led by
Chuck Palmer, ConsumerX is focused on understanding and developing ideal retail experiences.
Contact us now

Find cXRetail:


Retail Wire

  • LinkedIn Social Icon
  • Twitter Social Icon
  • Tumblr Social Icon
ConsumerXretail | 400 West Rich Street | Columbus, Ohio 43215 |
  • LinkedIn Social Icon
  • Twitter Social Icon
  • Tumblr Social Icon